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Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Protect Your Privacy with Our Comprehensive Policy Today
Privacy Policy Overview
At Eco Luxury Closet, we prioritize your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data. We ensure that your information is handled with the utmost care and in compliance with applicable laws. By using our site, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our views and practices regarding your personal data.
Information We Collect
At Eco Luxury Closet, we prioritize your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data. We ensure that your information is handled with the utmost care and in compliance with applicable laws. By using our site, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our views and practices regarding your personal data.
We collect various types of information to provide better services to all our users. This includes personal data such as your name, email address, and payment information when you make a purchase. Additionally, we gather non-personal data like browser type, device information, and usage patterns to enhance user experience. All data collected is stored securely and used solely for the purposes outlined in this policy.
How We Use Your Information
Your information is utilized to improve our services, process transactions, and communicate with you regarding your orders. We may also use your data to send promotional materials and updates about our products, but you can opt-out of these communications at any time. We do not sell or rent your personal information to third parties without your explicit consent, ensuring your privacy is maintained.
Data Protection Measures
Your Rights Regarding Your Data
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us through the provided channels. We are committed to ensuring that your data is accurate and up-to-date. If you believe that any information we hold about you is incorrect or incomplete, please let us know as soon as possible, and we will promptly correct any inaccuracies.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website. Your continued use of our services after any modifications to the policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.